FAQ

BOGO SALE

EARTH Day is a special day for us because it's always been our mission to Save your SKIN-Save the PLANET so what better day to show our appreciation to our customers by offering a buy-one-get-one free sale. It is valid on all our products EXCEPT Recycle and SAVE.

No coupon code is needed, just place your items in the cart, and we do the rest. The products DO NOT show up in your cart but will be added to your order from the back end.

This sale can not to be combined with any other offer and gift certificates are not accepted on this day. Shipping and Handling applies to all domestic BOGO orders.

 All your products will be made fresh to order, and yes, that can take time, but we promise, it's worth the wait. All orders will ship no later than May 1st.

 

HOW DO I GET THESE PRODUCTS IN MY RETAIL STORE? 

   To carry our products Email: wholesale@myrealearth.com & someone will be in contact with you within 24 hours. 

   You must provide a copy of the company EIN, address, phone number & contact persons full name. 

 

   CAN REAL EARTH PRODUCTS MAKE ME LOOK MORE YOUTHFUL, GET RID OF BREAKOUTS OR CURE A SKIN CONDITION? 

   Let us say this: we can make absolutely no claims, whatsoever, about the possible benefits of using our products. 

   Here’s what we can say: We use only the very best pure & natural ingredients possible. We are passionate about this!

   We choose plant-based ingredients that are naturally loaded with vitamins & antioxidants. You can feel great knowing we never use parabens or other possibly harmful synthetic ingredients or fragrances. Our products are never animal tested & are Plant-Based. They contain NO GMO, Gluten, Dairy, Corn, Soy & are FREE of Bee ingredients. Please feel free to send us your own personal testimony. Of course, you should always check with your doctor or dermatologist if you have specific questions about your skin. If for any reason you develop an irritation, discontinue use immediately. 

 

   WHAT ARE THE BEST PRODUCTS FOR ECZEMA OR PSORIASIS? 

   First of all, we do not, in any way, guarantee results! We cannot & do not make any claims about the benefits or potential benefits our products may have for these or other skin conditions. Our products have not been studied in clinical trials for the treatment of these conditions.We can however, relate our personal experiences & that of our customers.

   RETURN POLICY:

   My package arrived damaged, now what?If this happens, please email info@myrealearth.com. It’s rare, but sometimes a product might leak or your package may get damaged during shipment, but rest assured, we're here to help! 

   Please contact us within 3 business days of receiving your package. To help speed up the process & expedite the replacement process, please send a picture of your damaged package when you email us.

 

   DO YOU HAVE A GUARANTEE?

   Real Earth products are 100% natural & plant-based, therefore not returnable. Shipping charges are non-refundable. 

   We guarantee your satisfaction. If you are not happy with your purchase, email info@myrealearth.com within 15 days of delivery date & we will refund your money, no questions asked. 

 

   CONTEST RULES: 

   HOW DO YOU DECIDE THE WINNER?

   Our contest are opened for a giveaway of 1 single item product (unless otherwise stated). To enter our contest the user must ‘like’ the original contest post & ‘share’ the post on their own news-feed. Only 1 like & 1 share are needed to enter. 

   Doing so more than once does not increase your chances of winning, & could render you disqualified. Our contest will be held across 3 social media outlets [Facebook, Twitter &Instagram] & consequently there could be 3 winners. If an applicant enters the contest on 1 social platform it is not necessary, however will not be penalized, to enter on the other 2 social platforms. 

   The contest will last about 3 weeks from the time of the ‘original’ post (unless otherwise stated) & will close at midnight.

   Winners will be selected at random. If you have questions regarding our contest, please submit using the Contact Us tab. 

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