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Terms and Conditions:

Privacy Policy and Email:

My Real Earth values your privacy. The personal information collected will only be used by My Real Earth for the purpose of administration of the program, internal analysis for marketing purposes and as otherwise permitted by My Real Earth's privacy policy. By submitting your information, you agree to be bound by My Real Earth's privacy policy and terms of use. You agree to receive advertising marketing material and other communication from My Real Earth.

 Term Termination:

The terms and conditions are applicable to you upon accessing the site and/or completing the registration or shopping process. The terms and conditions, or any part thereof, may be terminated by My Real Earth without notice at any time for any reason.

Notice:

My Real Earth may deliver notice to you by e-mail, a general site notice or by any other reliable method of address you have provided.

Collection of Information:

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please us the contact us form to complete your request. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.

Protection of Personal Information:

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Outside Parties:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Finalizing your Order:

We cannot make any changes to an order once it has been placed. Please check your order carefully before submitting it. Orders cannot be cancelled once placed.

Returns:

Returns for any reason need to be within 10 days of delivery date. There is a 50% restocking fee on all returns. The customer is responsible for all shipping rates. 

Product Error or Damage:

If we make a mistake in fulfilling your order or if the product arrives damaged, we will gladly replace it. Please send an email to info@myrealearth.com within 3 days. If the product is damaged, leaking or has a defect, please include a picture of the product including the packaging.
 
We reserve the right to change our policies at any time. We welcome your questions, comments and concerns regarding your privacy. Please send us any and all feedback pertaining to privacy or any other issue.